Question 1

What is PRO Service?

Accepted Answer

PRO Service is a remote, fully managed corporate support solution where PRO Hub handles your visa processing, licence renewals, regulatory submissions, and compliance without needing an in-house PRO.

Question 2

How is PRO Service different from in-house PRO?

Accepted Answer

With PRO Service, you get a full PRO team (not one individual), faster processing with parallel workflows, a digital client dashboard, lower cost compared to a full-time employee, and compliance alerts with automated reminders.

Question 3

Who should use PRO Services?

Accepted Answer

It is ideal for startups, micro-SMEs, growing SMEs with regular visa or licensing needs, high-activity companies with many employees, and firms wanting to avoid PRO hiring and HR costs.

Question 4

Can I upgrade or downgrade my package?

Accepted Answer

Yes! You can change your package at any time. Upgrades take effect immediately, and downgrades apply at the next billing cycle.

Question 5

What tasks does the PRO team handle?

Accepted Answer

Visa processing (Investor, Employment, Family), labour & immigration approvals, licence renewals & amendments, establishment card updates, platform management, document collection & submission, and compliance monitoring.

Question 6

Are there any setup fees?

Accepted Answer

No setup fees. You only pay the monthly or annual subscription, plus transaction costs for regulatory fees and services rendered.

Feature	Elite Starter AED 299/mo	Premium PRO AED 699/mo	Platinum VIP AED 1,499/mo
Number of Dedicated PROs	Shared Team	2 PROs	3 PROs
Processing Speed	Standard	Priority	Fast-Track
Client Dashboard Access	Basic	Full	Executive
HR System	Basic	Enhanced	Advanced + Analytics
Compliance Monitoring	Monthly	Weekly	Daily
Transaction Discounts		10-15%	Lowest Rates
On-Site PRO Visits		Optional	Included
Dedicated Manager		Yes	VIP Manager
MOFA Attestation	Extra Cost	Discounted	Included
Support Hours	Business	Extended	24/7

PRO Packages

Detailed Comparison

What's Included

Common Questions

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